Can recommend for a day tour

Comfortable bed, convenient location, with a small refrigerator that has a freezer for storing snacks, and friendly staff who were welcoming and helpful during check-in.

Was all great.

Indoor pool and hot tub provided a nice relaxation spot. The genuine hospitality from staff was exceptional, particularly Russell at check-in. Breakfast, made with local meats, was available early for those with long shifts. However, while the room had a decent refrigerator, the overall cleanliness could use improvement.

We had a pleasant time at this hotel! The rooms were clean and comfy, and we enjoyed the lovely pool every day after visiting the local sights. The location was great for family outings. I'd definitely recommend it!

Staying here with my family was fantastic! The staff went above and beyond, especially the crew at breakfast. We even checked out the Delta Downs Casino and had a little fun! They treat you like family here, making it memorable.

In my wife’s opinion, more family-friendly activities would be great.

I stayed for 7 nights while visiting some local attractions. The indoor pool and hot tub were perfect for relaxing after a long day, and the staff, particularly Ms. Veronica and Mr Russell, were incredibly attentive and kind, making me feel welcome. The spacious King Room with a bath tub was quite comfortable too, which was a pleasant surprise.

The hotel had a pleasant lobby and friendly staff, but the rooms showed signs of neglect with outdated furnishings and cleanliness issues. The internet worked decently, but the ice machine was still broken. It's decent for the area but could use some improvements.

perfect for travelers with pets and great service in orange

Great staff, clean room, comfortable bed, and pet-friendly!

my family and i stayed at surestay hotel by best western for 7 nights and had a wonderful experience. ms. Veronica, mr toby, and mr russell were outstanding. their kindness really made our stay special. the rooms were spacious and comfortable, with a king room that featured a bath tub, which we loved. the indoor pool and hot tub were highlights for the kids!

totally recommend

I stayed at the Surestay Hotel By Best Western in Orange and had some mixed feelings. The room was quite comfortable, and I appreciated the genuine hospitality from the staff, especially Russell, who was welcoming at check-in. The indoor pool and hot tub looked nice, but the hot tub wasn't functioning correctly during my stay. That was disappointing because I was looking forward to relaxing after a long day. The breakfast options could really use some variety. Just a few pastries and waffles made it feel basic. I noticed some areas that could be cleaner, especially around the corners of the room where dust seemed to pile up. Overall, there were positives like the staff’s attentiveness and a decent room, but improvements in cleanliness and breakfast would make a significant difference.

Rooms spacious, clean linens. Disappointed with moldy bathroom and broken AC. Close to a golf course and easy access to highways.

I truly appreciated the comfortable ambiance and friendly staff at the Surestay Hotel By Best Western Orange, making it easy for me as a senior to navigate and feel welcomed throughout my stay.

Improve cleanliness in guest rooms for better comfort.

would happily go back again

The king room I stayed in was equipped with air conditioning, a comfortable bed, a small refrigerator with a freezer, and a microwave. The entire unit was wheelchair accessible. The indoor pool and hot tub were relaxing. Breakfast had real eggs and varied options, perfect for early risers. Russell at the front desk was super helpful.